Offering luggage storage and a restaurant, the 3-star Hilton Garden Inn New York/Manhattan-Chelsea lies in the Manhattan district of New York, within a 4-km distance of The Metropolitan Museum of Art and 500 metres from such cultural places of interest as Museum of Sex. Moreover, this New York inn includes a cash machine and a lift.
Offering a flat-screen TV with satellite channels, the 169 rooms come with ironing facilities and climate control to ensure a comfortable stay. Also, you will find a microwave and a refrigerator provided.
The Hilton Garden Inn New York/Manhattan-Chelsea goes the extra mile to provide guests with fitness classes to help them stay fit.
Guests can enjoy their morning meal in the restaurant. Bubba Gump Shrimp Co is ideal for tasting American cuisine and is situated around 1 km away.
The property is located in New York, just a short walk away from 34th Street - Herald Square tube station. Standing just 0.7 km from Macy's, the Hilton Garden Inn New York/Manhattan-Chelsea New York is about 25 minutes on foot from The High Line Park. There is Empire State Building only 1.5 km away, and West 23rd Street & 6th Avenue bus station at a medium distance from the accommodation. The nearest underground station is about 5 minutes' walk away.
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Here you can find verified reviews our users posted on this website
Billy
2023-11-08
I chose Hilton Garden for its proximity to Central Park, but was pleasantly surprised by the complimentary amenities like free Wi-Fi and the 24-hour Pavilion Pantry. The hotel's location near great restaurants also added to the convenience of my stay.
Loud, outdated air conditioning. Smelly trash near entrance.
Ernest
2023-10-17
The Hilton Garden Inn Manhattan-Chelsea offers a prime location, just a few blocks away from Times Square and conveniently close to various subway stations. The room was very comfortable, featuring a king-size bed with plenty of space for my wife and me. the room had a microwave and refrigerator, providing extra convenience during our stay.
During my stay, I encountered minor issues with the room, including a sagging shower curtain rod and a slow-draining sink. While the staff promptly addressed these concerns by relocating us to another room, it was an inconvenience that could have been avoided with better maintenance checks before guests check in.
Billy
2023-10-13
During my recent transit in New York, I had a pleasant stay at the Hilton Garden Inn Manhattan-Chelsea. The upscale hotel's convenient location in the vibrant heart of the city made it an ideal stopover for exploring the Big Apple. the proximity to LaGuardia Airport, just 15 km away, made commuting hassle-free, saving me valuable time during my short visit.
One minor inconvenience during my otherwise enjoyable stay was the unexpected attitude of the staff member at check-out. I was disappointed by the unprofessional response when I requested to split the room charge between two guests.
Larry
2023-07-08
I recently stayed at Hilton Garden in midtown for a weekend getaway. The location was perfect, close to the subway and within walking distance to popular attractions. The staff was exceptional, providing excellent service and making us feel secure and calm. The room was clean and cozy, with comfortable beds and a pristine bathroom. The large rooms and TV with many stations were a plus. The proximity to Times Square and the city center made it easy to explore, and having Starbucks, a pharmacy, and a Japanese restaurant nearby was convenient. The use of Nutregena toiletries and the comfort of the bed were extra bonuses.
Totally recommend this hotel.
Patricia
2023-07-07
This hotel was brilliant place for exploring New York City, liked it.
Ronald
2023-07-06
My stay at Hilton Garden was absolutely delightful. From the moment I arrived, the staff at the hotel made me feel welcome and ensured that everything was smooth and hassle-free. The location of the hotel is convenient, just a short walk from Penn Station, and it's also close to many attractions such as Times Square, Broadway, and the High Line. The room itself was clean, modern, and comfortable, with a spacious bathroom and excellent amenities. The hotel staff was accommodating and friendly, always ready to assist with any requests. the pricing was competitive and offered great value for the quality of the stay.
Nothing, all great.
Janet
2023-07-05
Its staff was professional and helpful. This hotel was located in a central area next to subway as well as key touristic places. You wo n't be disappointed if you stay in Manhattan district.
W.
2023-06-22
The hotel is located in the fantastic Chelsea district, making it convenient for exploring all the main attractions of downtown. It is situated between two train lines, providing easy access to the rest of the city. The rooms are equipped with basic amenities like a microwave and fridge, ensuring a comfortable stay. Additionally, the staff provides attentive service and the prices are great value for money.
All aspects of this hotel were satisfactory.
Charles
2023-06-21
The location was fantastic, just steps away from the subway and surrounded by great restaurants. We loved how the room had adjustable temperature control, allowing us to customize it to our liking. The check-in process was a bit frustrating due to a reservation mix-up, but the staff eventually resolved it. We appreciated that they held our bags until our room was ready. One highlight was the complimentary fresh cookies and tea when we arrived. we had a pleasant stay at Hilton Garden, and we would recommend it.
Absolutely nothing to say about dislikes.
John
2023-06-21
This contemporary hotel was in very central location close to the subway stop.
John
2023-06-20
Great location and staff, it was clean here. I really enjoyed that the room was spotless with view. Overall enjoyable stay at that time.
Frederick
2023-06-20
We were pleasantly surprised by the cleanliness and comfort of the rooms at Hilton Garden. The staff was friendly and we enjoyed the free breakfast as Hilton Honors gold members. The location, just a short walk from Madison Square Garden, was perfect for our stay in the city.
Ross
2023-06-18
Located in the nice zone, it was a unique base for shopping. I was offered a gorgeous breakfast with home-made omelettes. The staff was courteous at the reception desk.
The bed was old in this place.
James
2023-06-12
Great location for sightseeing and landmarks within walking distance. The staff is polite and friendly, housekeeping is also great. The rooms are spacious, well-equipped with microwaves and fridges. Complimentary coffee and fruit in the mornings are a nice touch. The late check-in was hassle-free.
Allen
2023-06-11
Clean hotel in a nice building just off subway and main attractions and Empire State Building. Amiable staff at the reception desk and free Wi-Fi.
John
2023-06-10
The venue was always fairly clean, had very good location and rooms. We loved good restaurants on site. Great value for our weekend.
Herbert
2023-06-08
Convenient location, with easy access to subway stations and close to key attractions.
Adrian
2023-06-08
I keep coming back for the amazing service and comfy rooms. The staff once helped me with a local food delivery number. It suits me perfectly with Wi-Fi, fitness center, and a 24-hour reception. I'm excited to come back for Easter!
Ted
2023-06-06
Clean property with attentive staff at the reception desk.
Charles
2023-06-05
A recently renovated hotel, my first choice in New York City. I loved staff and location here.
John
2023-05-19
We stayed at the Hilton Garden for a week and it was a fantastic experience. The hotel's location was perfect, just a short walk to two subway stations and Times Square in no time. The staff were friendly and helpful, and our room was always clean. We loved the flavored ice water and fruit in the lobby in the afternoons, and the quick check-in and check-out process. Having a mini fridge and microwave in the room was a great bonus, and the queen-sized beds were super comfortable.
Couldn't recommend this hotel more.
Victor
2023-05-18
Newly renovated hotel in an ideal location close to subways, liked this place. Our room was fashionable and quite. There was exceptionally comfortable bed & a bright bathroom. It was a great stay, you could leave a car nearby.
David
2023-05-17
It is newly decorated hotel, I loved its well-appointed rooms and friendly stuff. The property boasts central location near to three subway stations. There is Alt for Living nearby for a cup of coffee.
Thomas
2023-05-16
We loved the hotel's location, which was super close to the subway and within walking distance to Times Square and many other attractions. The staff were extremely helpful and accommodating, making sure we were comfortable and satisfied. The rooms were very clean and had great facilities, including a fridge and microwave. Breakfast was included and provided great value.
Couldn't fault anything about this hotel.
Jim
2023-05-16
I loved the hotel's location, with easy access to the HiLine, Madison Square Garden, and Chelsea Market. The room had a great view of the city and was spacious. The staff, including Odi, Shola, and another gentleman from guest services, were kind. Additionally, the room was always clean, even though we did not meet our housekeeper. The amenities, such as the Keurig coffee machine, microwave, and fridge, made our stay comfortable.
I felt very much at home, with no complaints at all.
Fred
2023-05-14
all excellent,
nothing bad.
Caroline
2023-05-13
The hotel was efficient and huge! The staff was fabulous here. Food in the continental breakfast was great. I liked the fact that it was a 15-minute walk from the subway. Beautiful gardens on the territory. Plus, I was able to park my car nearby.
Christopher
2023-05-11
I loved having a fridge and microwave in my room, it was convenient for leftovers and snacks. The location was great for exploring the city. I recommend Hilton Garden Inn for a comfortable stay.
Horace
2023-05-10
Insurance
the treatment of the cleaning staff and their minimum attention. they recycle the garbage bag, take out its content and leave the bag all dirty, a disgusting
Arthur
2023-05-10
The view from the room on the 24th floor is magnificent. The rooms have been refurbished.
A little noisy even on the 24th floor, the street noise is very noticeable at night.
Vincent
2023-05-10
The location is fantastic, with Madison Square Gardens and the subway just a few minutes' walk away. The mattress was flexible, allowing you to choose your preferred softness/firmness. The room was well-equipped, with a microwave, coffee/tea maker, and mini-fridge. The hotel lobby offered free hot drinks throughout the day and delicious cakes in the afternoon. The wifi in both the room and lobby was excellent. The staff went above and beyond, allowing us to check in early since our room was ready. the hotel provided a comfortable stay with great amenities.
Felt very well looked after, no complaints.
Hugh
2023-05-09
great location between two subway stations, 2 stops to times square, we had a newly renovated room on the 18th floor with view towards downtown (limited but available) very friendly staff. there are many florist shops on 28th street that started working at 03:00 but it's never quiet in nyc;
The windows (single glazed) could be a bit better.
Cyril
2023-05-09
late check out has worked in nyc for once. restaurant and bar on the ground floor.
bed was completely worn out on one side. you always slide into a hole. it's almost unbelievable that hilton, even if it's only the garden inn, calls it a mattress.
Fred
2023-04-28
Amazing location, central to everything - walking distance to Times Square and subway. Easy access from JFK airport. Decent daily continental breakfast with made-to-order Belgium waffles. Friendly and helpful staff. Room equipped with fridge, coffee maker, and microwave. Lovely smell of flowers in the area.
Almost perfect.
John
2023-04-26
The location is very convenient for a first time in NYC. The size of the rooms was quite adequate and very comfortable. The staff was very attentive.
I had a small problem with accommodation for an unsuitable charge, which was solved a few days after I left the hotel. On the other hand, there could be more elevators. The room service was not very neat. I found breakfast particularly expensive.
Herbert
2023-04-26
internet, good location, cleanliness and for new york appealing size of the room
duchlegene mattress
Louise
2023-04-22
This place is in a fantastic location between two train lines, making it easy to get around the city and visit all the main attractions. It is situated in the charming Chelsea district on 28th St, surrounded by beautiful flower shops. The room was clean and had all the necessary amenities, including a microwave and refrigerator. The staff here is very helpful, providing excellent service throughout my stay. I also appreciated the welcome drink and the option for room service. this hotel offers a comfortable and convenient stay for exploring the city.
Although the hotel has many positive aspects, I did notice a few areas for improvement. Some staff members, particularly those on the night shift, did not provide the friendliest service.
Deborah
2023-04-20
No breakfast, very good morning.
Nothing
Tom
2023-04-19
Clean venue, close to various businesses and Metro. Excellent.
Nothing, it was all perfect.
Paul
2023-04-17
loved the cleanliness and the hotel's location - super close to the 28th St flower's district! staff were really helpful with local insights, and they upgraded my room for free. plus, we could leave our bags after check out for more sightseeing.
Couldn't recommend more.
Emma
2023-04-16
good security, the hotel is just like the pictures
Bad attention from the cleaning and janitorial staff.
Geoffrey
2023-04-15
The hotel is well-located for transportation and near busy nightlife areas. The room was large, and the bathroom had good facilities. The staff was nice and handled early check-in very well.
The hotel has not returned laundry for some guests, causing frustration and inconvenience.
Simon
2023-04-14
good reception, kindness and availability of the staff, cleanliness and excellent breakfast.
Lack of tidiness in the room.
Dick
2023-04-07
The hotel is located in the fantastic Chelsea district, which is conveniently situated between two train lines and close to many subways, making it easy to access all the main attractions of New York. The rooms in the rear of the hotel provide a nice view and are equipped with basic amenities, including a microwave and fridge. The updated bathrooms were clean and well-maintained. The staff was friendly and provided good service. They were attentive to detail and ensured that the rooms were properly cleaned. The breakfast offered at the hotel included home-made omelettes and was included in the rate, providing good value for money.
All was satisfactory.
David
2023-04-06
Friendly staff always ready to assist
beds in the rooms for 4 are small and air conditioning is noisy.
Albert
2023-04-04
The hospitality of the staff in general
The impossibility to have lunch or dinner on site
Erin
2023-03-25
Convenient location near subway. Comfortable beds and effective air conditioning. Daily room cleaning and useful amenities like fridge and microwave. Friendly staff.
Billy
2023-03-23
Comfortable bed, although they didn't have any extra blankets. cleanliness is super good. They took care of our luggage both when we came in and when we left.
They didn't have any adapters or power transformers, the employees didn't even know what that was. The very expensive breakfast. American employees didn't bother to speak slower even if they saw that you didn't speak native English.
Iain
2023-03-23
Renovated rooms, spacious, modern decoration. Coffee/tea machine. Fridge. Location, close to the metro
Poorly soundproofed and poorly insulated windows. Noisy heating/air conditioning. No safe
Charles
2023-03-20
The hotel is conveniently located within walking distance to Times Square, making it easy to explore the bustling city. It is also close to two subway lines, ensuring quick and convenient transportation around the city. Additionally, the rooms are spacious and comfortable, providing a cozy retreat after a long day of exploring.
On the downside, the in-house store was quite expensive, making it less convenient for guests who want to grab a quick snack or drink without breaking the bank.
George
2023-03-19
The spaciousness of the rooms, we had a refrigerator and microwave, Neutrogena products for the bathroom, additionally, there was coffee, tea and chocolate from 6 / 7 to 10 am and hot apple cider with cookies in the afternoon, all without cost. Excellent attention from the front desk. The only suggestion is that they should have a safe in the rooms. Two subway lines less than 2 blocks away, the area near 34 st, very commercial and Union Sq.
All excellent despite being on site inside the hotel
Reginald
2023-03-19
The placement is perfect and moreover in the florist's district. Very nice staff, a fully renovated room so perfect and a real copious and delicious breakfast!
Frankly, it was perfect. You just have to know that the hotel is under renovation on some floors.
Alan
2023-02-28
Outstanding staff, central location, comfortable beds, complimentary snacks, easy check-in/out, accommodating service.
Everything great.
Richard
2023-02-25
breakfast was delicious, bagels and fresh waffles always available. free coffee to go was also great for the start of the day tour. location was super central, 1 minute away was a subway station. tourists who are good walkers can make the walk to times square very easy and relaxed in 15-20 minutes, madison square garden is even only a few blocks away and can be reached in relaxed 5-10 minutes. reception was always staffed with friendly people who helped where they could and if it was only a tip for eating pizza. rooms and breakfast buffet made a very clean impression.
as good as the situation was, louder it gets of course also in the heart of manhatten. on the 7th floor you can already hear sirens, trucks and garbage trucks a bit clearly. you can also explore a lot on foot.
Andrew
2023-02-25
bed was very comfortable. despite the center location it was very quiet at night. no breakfast taken.
water mixer in the bathroom badly adjustable and shower head in bad condition.
Sam
2023-02-11
The delicious, cooked-to-order breakfast at the hotel's Garden Grille and Bar was just what I needed to fuel up for a day of exploring the city. The fluffy pancakes and crispy bacon were so good that they put a smile on my face brighter than the chic Chelsea flower district outside.
Broken elevator for half the stay.
Mickey
2023-01-25
Loved the spacious room with a "surprise" double bed upgrade, and the staff was so helpful with storing our bags and car. Like a dream come true!
The heater was an orchestra of noise, and the beds were as soft as concrete. Sweet dreams!
Christopher
2022-12-30
It was super close to Times Square and the Empire State Building, so we could easily walk there. The rooms were sleek and modern, and the staff were really cool and helpful.
We wished there was a fun hangout space where we could meet other young travelers and chill out after our adventures in the city.
George
2022-12-26
The room at Hilton Garden Inn New York/Manhattan-Chelsea was so cozy and comfy with premium bedding and a spacious workspace. The free WiFi made it easy to stay connected, and the air conditioning kept everything just right. It felt like a home away from home.
I personally found the room's microwave to be a bit small for my needs.
Tom
2022-12-04
I chose this hotel for a trade show due to its 250 square feet of conference space and a well-equipped meeting room. The 24-hour business center and modern fitness facilities were convenient for my work schedule. The staff was helpful and ensured a productive stay.
I missed having a dedicated work area in my room to handle urgent tasks related to the trade show.
Fred
2022-12-01
I chose to visit Times Square and the hotel's central location made it convenient. The complimentary amenities, like free Wi-Fi, morning coffee, and afternoon baked goods, were a pleasant surprise. The hotel's proximity to great restaurants and attractions added to the positive experience.
Minor room change inconvenience, nothing more.
Edward
2022-11-23
Just a short walk from the hotel, you'll find an array of charming flowershops, a convenient McDonald's, and a well-stocked Walgreens. The hotel's location is superb, making it easy to access these amenities with the family.
My kids wished for a larger play area.
Joe
2022-10-29
The hotel's warm and welcoming decor made me feel right at home. The cozy ambiance and well-maintained public areas were particularly delightful for senior visitors. As a senior, I also appreciated the easily accessible facilities and the hotel's proximity to major attractions, making it convenient for me to explore the city.
I would have appreciated a bit more personalized service from the younger staff members to cater to the specific needs of senior guests.
Robert
2022-10-13
Perfect location near Penn Station and Times Square, with a calmer vibe. Packed with flower shops and delicious food options in the area. Friendly and efficient staff. Well-equipped room with microwave and fridge. Comfortable bed. Clean and spacious bathroom. Good breakfast with real dishes. Sustainability efforts appreciated. Beautiful lobby with indoor and outdoor seating. Early check-in handled nicely. Quiet room. GREAT value for money.
Jimmy
2022-09-03
Great location, within walking distance of many attractions. Affordable price for the location. Friendly and helpful staff. Clean and comfortable rooms. Free breakfast for Hilton Honors gold members. Good water pressure in the shower.
Poor customer service regarding issues with marijuana smell in the room. Not offered a change of room or compensation.